JOANNE C.
Mid-Level Transaction Validation Specialist
Open to offersNew to PlatformAbout
Joanne C. is a detail-oriented professional with proven experience in transaction validation, payroll processing, and auditing within the online gaming and food service industries. At Triple Diamond Gaming Inc., she served as System Validator and Quality Assurance Team Leader, overseeing daily audits of financial reports, processing player deposits and withdrawals, resolving pending transactions, and leading teams to uphold data accuracy and compliance. Joanne’s background as a Payroll Assistant at Lucky 8 Star Quest Inc. included handling timekeeping, payroll, compensation, and monitoring deductions. Her earlier roles span restaurant, retail, and hospitality sectors, where she gained hands-on experience in inventory control, order processing, and customer service. Joanne holds an Associate in Office Management Technology from the University of Makati, underpinning her expertise in office administration and operational reporting.
Experience
System Validator- Team Leader
Triple Diamond Gaming Inc. · 2025 — 2025Performed daily audits on financial and operational reports to ensure data integrity. Processed player deposit and withdrawal transactions promptly and accurately. Monitored pending transactions, addressing any issues to prevent delays. Guided team members to uphold efficiency and accuracy in service delivery. Conducted thorough post-event audits for compliance and system integrity. Ensured timely validation and processing of all transactions while preparing detailed operational and audit reports for senior management.Payroll Assistant
Lucky 8 Star Quest Inc. · 2020 — 2023Checked employee timekeeping records to ensure accuracy. Prepared payroll for employees and managed the 13th-month compensation process. Updated mandatory contributions and monitored loans along with other deductions.Senior System Loader
Lucky 8 Star Quest Inc. · 2020 — 2023Reviewed all loading transactions and conducted audits on various transaction types, including commission and withdrawals. Audited daily reports and processed different kinds of transactions.Front of House - Team Member
Krispy Kreme Doughnuts · 2018 — 2020Greeted customers and took orders while practicing suggestive selling techniques. Prepared customer orders efficiently and managed daily and month-end inventory.Back of the House - Team Member (Processing)
Krispy Kreme Doughnuts · 2017 — 2018Processed unprocessed doughnuts according to standard procedures, handling filling, toppings, and icing. Updated information on promotional or featured doughnuts while managing daily and month-end inventory.Sales Associate
Txanton Torre Wine & Olive Oil Co. · 2018 — 2018Introduced various types of wines and their origins along with different kinds of Jamon. Engaged in selling high-quality wines, champagnes, and jamon while conducting daily and month-end inventory.Restaurant Associate
Brothers Burger · 2015 — 2016Welcomed customers and took their orders while performing suggestive selling. Prepared orders and managed daily and month-end inventory efficiently.Restaurant Associate- Cashier
Red Ribbon Cakeshop · 2012 — 2013Greeted customers and managed order taking while engaging in suggestive selling techniques. Prepared orders and handled daily and month-end inventory.Store in Charge
New Bistro Deli · 2011 — 2012Managed manpower scheduling and ordered raw materials. Monitored daily inventory and conducted month-end inventory while discussing new product suggestions and evaluating staff performance.Restaurant Associate
Countrystyle- Donuts · 2010 — 2011Greeted customers, took orders, and practiced suggestive selling. Prepared customer orders while managing daily and month-end inventory.Customer Service Assistant/ Cashier
SM Hypermarket · 2010 — 2010Assisted customers with their needs and processed items by punching in transactions. Updated barcodes and checked expiration dates for various products.
Skills & Expertise
Education
- Associate in Office Management TechnologyUniversity of Makati · 2007 — 2009
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