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Jocelyn L. — Mid-Level Customer Service Specialist from Oman

Jocelyn L.

Mid-Level Customer Service Specialist

Oman 1-2 years
Open to offersNew to Platform
Languages
EnglishArabic
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About

Jocelyn R. is a customer-focused professional with solid experience in the hospitality, retail sales, and customer service industries. Her proven track record includes delivering excellent service, building positive relationships, and working effectively within teams. As a Sales Associate and Cashier at Isfahan Sweets International LLC since June 2017, she has welcomed customers, processed orders and payments, managed inventory, and restocked shelves, utilizing her skills in upselling and order processing. Prior to this, she served at Hap Chan Restaurant as a Waitress, setting up dining areas, taking orders, and providing attentive customer service. Her experience also includes a position at Company & Jeans, where she assisted customers, monitored inventory, and maintained neat displays. Her career began at King Chef Seafood Restaurant, where she ensured a positive dining experience for all patrons.

Experience

  • Sales Associate / Cashier

    Isfahan Sweets International LLC · 2017 — 2025
    Welcomed customers and accurately processed orders and payments. Managed inventory, restocked shelves, and ensured the store display was maintained. Utilized suggestive selling techniques while packing products to deliver excellent service.
  • Waitress

    Hap Chan Restaurant · 2013 — 2017
    Set up the dining area, took orders, and served food and beverages. Maintained cleanliness and provided friendly, attentive customer service.
  • Salesperson

    Company & Jeans · 2012 — 2013
    Assisted customers in locating items and shared product information. Monitored inventory levels and ensured displays were neat and organized.
  • Waitress

    King Chef Seafood Restaurant · 2010 — 2012
    Served food and drinks while assisting customers and ensuring dining areas were clean. Delivered friendly service to create a positive dining experience.

Skills & Expertise

Education

  • High School Diploma
    Florentino Torres High School · 2005 — 2009

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