Joel M.

Joel M. is an experienced professional with a diploma in Information Technology from Southeastern Mindanao Institute of Technology and a background spanning the real estate, mortgage, customer service, and telecommunications industries. He served as Acquisitions Manager and Mortgage Business Development Representative for companies such as Mk1 Investments LLC and Process Convergence, where responsibilities included appointment setting, email communications administration, and mortgage follow-ups. Joel M. has substantial tenure as a Customer Service Representative for brands like Telstra, Macy’s, Sprint/T-Mobile, and SiriusXM through firms including Convergys, Alorica, The Results Companies, Teletech, and Concentrix. He also has military experience as a Non-commissioned Officer with the Armed Forces of the Philippines. Proficient in using Microsoft Office Applications and fluent in English, Joel M. has demonstrated skills managing high-volume customer communications and financial accounts within business process outsourcing and collections settings.