joel M.
Mid-Level Marine Service Waiter
Open to offersNew to PlatformAbout
Joel M. is a seasoned professional waiter with extensive experience in the maritime industry, having served on renowned cruise lines such as TUI Cruises, Hurtigruten Expeditions, and Mystic Cruises. His career has spanned various roles on vessels including Mein Schiff 1 and MV Fridtjof Nansen, where he consistently delivered high standards of customer service excellence. Joel has a proven ability to ensure guest satisfaction by efficiently managing order fulfillment and maintaining a clean, organized dining environment. His expertise extends to food and beverage service, where he excels in collaborating with kitchen staff to ensure timely presentation of meals during peak service hours. Joel's educational background in Hotel and Restaurant Management from the University of Baguio has further solidified his foundation in the industry. He is committed to maintaining top-notch hygiene standards and adeptly manages multiple tables, contributing to an exceptional dining experience for guests. Joel possesses strong skills in time management and was recognized for his role in optimizing service flow and teamwork efficiency on several maritime assignments.
Experience
Waiter
Five Star Marine Services · 2024 — 2025Ensured passengers received excellent customer service, enhancing their dining experience. Assisted in maintaining the cleanliness and organization of the dining area to facilitate smooth service during busy periods.Waiter
Jebsen PTC · 2023 — 2024Delivered prompt and courteous service, attending to guests' needs effectively. Collaborated with a team to manage multiple tables and handle customer requests efficiently.Waiter
OSM Maritime Inc · 2022 — 2023Provided exceptional service by taking orders and serving food and beverages to address customer needs. Maintained hygiene and cleanliness in the restaurant area for an enjoyable dining environment.Waiter
OSM Maritime Inc · 2022 — 2022Took orders and served food and drinks to guests efficiently and with a friendly demeanor. Worked alongside kitchen staff to ensure meals were delivered on time with high standards of presentation.Waiter
Northsea Marine Services Inc · 2021 — 2022Managed customer orders and ensured satisfaction through attentive service and accurate order fulfillment.Waiter
Jebsen PTC · 2019 — 2020Provided personalized service by anticipating and fulfilling guest needs for a pleasant dining experience. Worked collaboratively with colleagues to ensure operations ran smoothly and customer satisfaction was prioritized.Waiter
Jebsen PTC · 2019 — 2019Served food and beverages while adhering to company etiquette standards. Assisted in setting up and closing dining areas for the next shift.Waiter
Jebsen PTC · 2018 — 2018Delivered excellent dining service through taking orders and providing menu recommendations while maintaining a clean and organized service station.Waiter
Jebsen PTC · 2017 — 2017Ensured fast and courteous service with a focus on customer satisfaction. Collaborated efficiently with kitchen and bar teams for timely food and beverage service.Waiter
Jebsen PTC · 2016 — 2016Focused on providing high-level service to passengers by addressing individual guest needs. Maintained a clean and well-presented dining area with stocked tables.Waiter
Jebsen PTC · 2015 — 2015Assisted in the operation of the dining area by greeting guests and managing food and drink orders. Upheld cleanliness and hygiene standards throughout service areas.Junior Waiter/Steward
Jebsen PTC · 2014 — 2014Provided prompt, professional, and courteous service to guests. Supported senior waiters by assisting in serving meals and beverages, as well as cleaning and resetting tables.Asian Trainee Waiter/Steward
Jebsen PTC · 2013 — 2014Aided senior waiters in taking orders and serving guests effectively. Concentrated on enhancing skills in customer service and restaurant operations.Assistant Waiter/Busboy
Jebsen PTC · 2012 — 2013Assisted the waiting team by cleaning and preparing dining areas, and serving food when required. Managed basic responsibilities such as resetting tables and maintaining cleanliness.Assistant Waiter/Busboy
Jebsen PTC · 2011 — 2011Supported wait staff in serving meals and clearing plates while ensuring that customers' needs were consistently met. Helped maintain orderliness in the dining area.Assistant Waiter/Busboy
Jebsen PTC · 2010 — 2010Assisted in meal and drink service, prioritizing guest satisfaction. Upheld cleanliness in the dining area while preparing tables for subsequent meal services.Assistant Waiter/Busboy
Jebsen PTC · 2009 — 2009Offered support to waiters by delivering food and clearing used dishes. Ensured continuous cleanliness and organization within the dining area.Assistant Waiter
Magsaysay Maritime Corp · 2006 — 2006Assisted in serving food and beverages, ensuring guest satisfaction. Maintained cleanliness in the dining area while facilitating timely service.Assistant Waiter
Magsaysay Maritime Corp · 2005 — 2006Provided good customer service through assisting in the prompt serving of food and beverages. Worked harmoniously with the crew to maintain an orderly dining environment.
Skills & Expertise
Education
- Bachelor of Science in Hotel and Restaurant ManagementUniversity of Baguio · — — 2002
- High SchoolJose Rizal Institute · — — 1998
- Elementary SchoolOrani North Elementary School · — — 1994
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