Joenabell M.

Joenabell M. is a dedicated and tech-savvy aspiring Virtual Assistant with a robust background in digital communication, online research, and time management. She possesses a Bachelor of Science in Information Systems from Bacolod City College, showcasing her technical foundation. Joenabell honed her customer service skills as a Customer Service Representative at Panasiatic Solution, where she efficiently managed over 40 inbound calls daily for a high-volume retail account, earning a 96% Customer Satisfaction score. She has also been involved in Social Media Management as a content creator. Her adeptness at learning new software and using cloud-based tools aligns with her commitment to enhancing administrative processes. Based in Bacolod City, Philippines, Joenabell is bilingual, fluent in both English and Tagalog, which complements her diverse skill set, including proficiency in editing and architectural software. She is committed to leveraging these skills to optimize workflows for remote teams.