Joenalyn G.

Joenalyn L. G. is a proficient General Virtual Assistant with a wealth of experience in administrative and technical tasks, prominently supporting clients through robust problem-solving capabilities. Key competencies include ZOHO CRM management, data entry, and the execution of myriad administrative duties such as email management, appointment setting, and meticulous customer service operations. Her tenure includes roles as a Technical Support/Customer Service expert at Convergys Philippines Inc., where she adeptly handled customer payroll issues and offered guidance on the Intuit Quickbooks Desktop software. Joenalyn demonstrated technical acumen as a Web Administrator and also held a freelancing position on Upwork as a General VA, encompassing responsibilities like managing WordPress websites and performing comprehensive data entry. Her background in analyzing customer's energy bills and creating detailed customer reports underscores her analytical prowess and attention to detail.