Joey A.
Mid-Level Cybersecurity Assurance Analyst
Open to offersNew to PlatformAbout
Joey A. is a seasoned cybersecurity professional currently engaged with Kyndryl Philippines Inc., where he has served as a Cybersecurity Assurance Associate. Between June 2024 and June 2026, Joey innovatively managed data consolidation for APAC markets, enhancing client dashboards and overseeing integrated Power BI migrations. His role also included generating risk management reports and organizing critical issue reports. Previously, he led metrics processes as the MSAC Compliance Management Systems Focal, where he dynamically coded VBA for Identity and Access Management reports and engaged in extensive data collection for Health Checks. His journey started with IBM Business Service as a Technical Support Specialist, mastering application support, coordinating high severity issues, and handling mainframe challenges. Earlier, his tenure at Prime Infoserve Network, Inc. featured robust system implementations, back-end development for attendance systems, and comprehensive database management. Joey also holds multiple distinguished certifications, including Microsoft Certified: Power BI Data Analyst Associate and Azure Fundamentals.
Experience
Cybersecurity Assurance, Associate
Kyndryl Philippines Inc. · 2024 — 2026Consolidated raw data from the Enterprise Compliance Management page and Risk-based Continuous Patch Tracking to create an OM Dashboard for APAC clients. Extracted specific service areas from the Risk-based Continuous Patch Tracking and categorized information for Accounts, Devices, and Due Details. Integrated Power BI for client risk management reporting, processed GLPI Report for ticketing, and monitored open, closed, and overdue issues, cascading these numbers to market delivery focal points. Specified raw data from RCP for ASEAN Market and organized ECM 24 files from APAC, Malaysia, and Thailand to prepare issue details and consolidate for dashboards sent to Market Leaders.MSAC Compliance Management Systems Focal
Kyndryl Philippines Inc. · 2021 — 2024Collected data from ECM and RCP to produce OM Dashboard and IAM reports. Coded VBA for changes to match ECM templates. Retrieved Account, Device, and Due Details per Market for further metrics reporting. Generated Health Check and Identity and Access Management data across APAC and EMEA.Business Operation Support Focal
Kyndryl Philippines Inc. · 2021 — 2021Managed headcount across markets and organized educational resources for each market.Technical Support Specialist (CDS 1.5 Band 4)
IBM Business Service · 2020 — 2021Provided Level 2 support for applications, mainframe, and machine-related issues. Coordinated high severity issues with senior support teams.Technical Support Specialist
IBM Business Service · 2018 — 2020Assisted CHUBB employees with MS Applications issues and guided clients on troubleshooting application errors. Addressed mainframe issues and provided basic troubleshooting steps for machine problems. Offered chat support and followed up on aging tickets.Associate Programmer
Prime Infoserve Network, Inc. · 2013 — 2018Developed systems for STI College Santa Rosa, including Section Template, Android Attendance Monitoring System, and Pre-Enrollment System. Maintained and improved systems such as Enrollment, Grading, and Attendance Systems. Generated reports with Crystal Report and managed databases using Oracle Database, MySQL, and MSSQL. Supported the registrar team during urgent matters and processed payroll.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologySTI College · 2009 — 2013
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