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Johanna T. — Mid-Level Executive Assistant from Philippines

Johanna T.

Mid-Level Executive Assistant

Philippines 2-3 years
Open to offersNew to Platform
Languages
English
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About

Johanna T. is an accomplished Executive Assistant with profound expertise in supporting C-level executives across dynamic and fast-paced business environments. Her tenure at Numa as an Executive Assistant and Operations Support highlights her capability to manage complex calendars and optimize CRM systems, like HubSpot, enhancing data integrity and reporting accuracy. At NOAAON, she extended her role to overseeing operational continuity, supplier coordination, and designing automated workflows, contributing to higher efficiency and customer satisfaction. Previously, Johanna managed NDIS client services at Complete Care Accommodation, ensuring compliance and efficient care delivery through streamlined processes. Her multifaceted background also includes roles in HR operations at Foodpanda and educational support at Far Eastern University. As the Director for Operations at Be the Juan PH, she spearheaded youth initiatives nationwide, showcasing her adeptness in resource management and stakeholder coordination. Johanna's proactive problem-solving and process improvement skills consistently elevate team performance and executive effectiveness.

Experience

  • EXECUTIVE ASSISTANT & OPERATIONS SUPPORT

    NUMA · 2025 — 2026
    Provided support to the Executive Vice President of Sales and Operations by managing complex executive schedules and coordinating the calendars of the sales team. Maintained and optimized CRM (HubSpot) data integrity through auditing practices. Analyzed operational and sales data to identify inefficiencies and designed structured workflows and SOPs to streamline processes.

  • EXECUTIVE ASSISTANT TO CHIEF OF OPERATIONS/FULFILLMENT ADMINISTRATOR

    NOAAON · 2023 — 2025
    Supported the COO with high-level administrative tasks while leading daily operations in customer service and fulfillment. Coordinated with suppliers to improve inventory management and designed workflow automations to enhance efficiency during high-volume periods.

  • ADMINISTRATIVE SUPPORT SPECIALIST

    COMPLETE CARE ACCOMMODATION · 2023 — 2023
    Managed operations for NDIS client services, ensuring adherence to regulatory standards while overseeing contract fulfillment and scheduling. Streamlined workflows, implemented process improvements, and coordinated logistics across multiple stakeholders for effective service delivery.

  • RESEARCH & TEACHING ASSISTANT

    FAR EASTERN UNIVERSITY MANILA · 2022 — 2022
    Delivered instruction in College Academic Skills and Purposive Communication, developing lesson plans and facilitating discussions. Supported faculty through research and administrative coordination, contributing to the execution of academic programs.

  • HR TOTAL REWARDS INTERN

    FOODPANDA · 2022 — 2022
    Assisted HR operations with employee offboarding and contract extensions while ensuring compliance in benefits programs. Managed internal communications and contributed to internal materials aimed at enhancing HR workflows.

  • INDUSTRIAL PSYCHOLOGY INTERN

    FAR EASTERN UNIVERSITY MANILA · 2021 — 2021
    Designed employee engagement initiatives and conducted research to enhance organizational culture, focusing on improving morale and workplace satisfaction.

  • SOCIAL MEDIA MANAGER

    THE BLOCK PH · 2020 — 2021
    Developed and executed content strategies across various social media platforms, focusing on audience engagement and brand visibility. Analyzed performance metrics and optimized content strategies based on outcomes.

Education

  • Bachelor of Arts
    Far Eastern University Manila