John A.
Junior Funnel Designer
Open to offersNew to PlatformAbout
John A. R. is a dedicated Funnel Designer and Virtual Assistant with over two years of proven expertise in executive, administrative, and client support roles. Currently, he excels in managing executive calendars and scheduling meetings, alongside administering email correspondence and CRM databases like Monday.com and Trello. His role as an Executive Assistant also involves coordinating day-to-day operations and assisting in project workflows. Previously, he supported sales as a Lead Generation Specialist at Back Alive Barbershop, known for optimizing lead processes. His earlier experience as a Customer Service Representative at Teleperformance involved maintaining top-tier customer interactions across international time zones, contributing to high customer satisfaction scores. John possesses certification in funnel design and proficiently utilizes tools such as Google Workspace and Microsoft Office to enhance operational efficiency.
Experience
Funnel Designer | Executive Assistant
null · 2025 — PresentOversaw executive calendars, appointments, and meeting schedules. Organized email correspondence and inboxes. Maintained client records and CRM databases while managing project workflows with Monday.com and Trello. Coordinated daily administrative tasks to ensure efficient operations. Assisted executives with research and documentation.Customer Service Representative
Teleperformance · 2023 — 2024Provided high-quality support to international clients across various time zones while ensuring consistent service availability. Delivered effective resolutions to inquiries, achieving high customer satisfaction scores. Handled complaints with professionalism and empathy to boost customer retention. Maintained accurate records and documentation, efficiently resolving complex concerns.Lead Generation Specialist
Back Alive Barbershop · 2022 — 2023Supported the sales team by sourcing qualified leads through thorough research. Contributed to enhancing lead generation processes and outreach effectiveness. Managed and organized multiple lead lists to ensure accuracy while consistently meeting targets.
Skills & Expertise
Education
- Bachelor in TheologySt. Alphonsus Regional Seminary · 2019 — 2023
- Bachelor of Arts in Classical PhilosophyOur Lady of the Most Holy Rosary Seminary · 2014 — 2019
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