John P.

John Paulo R. worked as a Technical Support Representative at IQOR-Dasmariñas from August 2018 to November 2018, providing technical assistance over the phone to customers experiencing issues with their mobile software and hardware. In this role within the customer support sector of the technology industry, he utilized strong verbal communication and customer service abilities to address and resolve technical concerns. His responsibilities included troubleshooting, answering inquiries, and conflict resolution, ensuring customers received effective support for their technical problems.