John J.

John J., a highly skilled Customer Service Representative and Sales Agent, brings over two years of experience working with Australian and international clients. His expertise spans customer service, inbound and outbound sales, and lead generation. Based in Silang, Cavite, John has been consistently recognized among the top sales performers in his field. He is proficient in CRM systems such as Microsoft Dynamics 365 and excels in appointment setting through various digital platforms. Furthermore, he is adept at utilizing tools like Microsoft 365, Google Workspace, Canva, and ChatGPT to enhance customer interactions and drive sales conversions. John has made notable contributions as a Freelance Outbound Sales Agent at Datagen Facilities OPC and a Customer Service Representative for an Australian-based BPO, where he effectively managed customer inquiries and sales processes, ensuring qualified lead generation and customer satisfaction.