John M.

• Completed hands-on training in freight dispatching, brokerage operations, and logistics coordination • Managed simulated 5–10 loads daily (FTL & LTL) from dispatch to delivery • Performed load posting and carrier sourcing using DAT Load Board and Truckstop (practice environment) • Coordinated with carriers and drivers for pickup scheduling and delivery timelines • Conducted check calls and shipment tracking, ensuring real-time updates • Prepared and reviewed Rate Confirmations, Bills of Lading (BOL), and Proof of Delivery (POD) • Supported carrier onboarding and documentation review • Monitored freight movement and reported delays, detention, or issues • Maintained accurate load data using

• Coordinated daily schedules, routes, and workforce assignments (dispatch-like operations) • Provided real-time updates to clients and internal teams, improving communication flow • Managed service documentation, reports, and records with high accuracy • Handled multiple tasks simultaneously while meeting strict deadlines • Resolved operational issues quickly to minimize delays and maintain efficiency • Maintained strong customer service standards in a fast-paced environment

• Managed product inventory and stock levels, ensuring accurate tracking and timely replenishment to prevent shortage or overstocking • Coordinated with suppliers and warehouse staff to monitor incoming deliveries and ensure on-time product availability. • Conducted regular inventory audits and reconciled discrepancies, maintaining accurate stock records and reports. • Organized and maintained storage and display areas, ensuring efficient product flow and accessibility.

• Managed and organized large volumes of project files and technical documentation with high accuracy. • Collaborated with engineers and project teams, strengthening coordination and communication skills. • Ensured accuracy and quality control in all deliverables, reducing errors and rework. • Maintained structured documentation systems, improving workflow efficiency and file accessibility. • Supported project timelines by delivering accurate outputs under tight deadlines