John P.
Junior Procurement Specialist
Open to offersNew to PlatformAbout
John Paul B. is a dedicated Procurement Specialist with experience supporting a Canadian B2B promotional products company. He excels in Product Data Management using platforms like HubSpot, Shopify, and Airtable, where he manages accurate and consistent product information. John Paul coordinates with suppliers to secure crucial product compliance and safety documentation, ensuring all data is precise and up-to-date. Additionally, he leverages his skills in SEO to optimize product content through Google Search Console. Before his current role, he honed his customer service expertise over nearly five years, focusing on billing, sales, and technical support within a telco voice account. John Paul adeptly uses AI-driven tools to enhance and automate workflows, demonstrating a commitment to efficiency and high standards in inventory and stock management. His background includes creating SOPs and optimizing AI-assisted processes to streamline operations.
Experience
Procurement Specialist
Canadian B2B Promotional Products Company · 2023 — 2026Managed product listings and data in HubSpot, Shopify, and Airtable to ensure accuracy and consistency. Coordinated with suppliers to secure product compliance certificates and safety reports. Updated product descriptions and SEO meta descriptions based on impression data from Google Search Console. Created color swatches and established decoration methods for products. Maintained product inventory and stock levels while ensuring precise data entry. Developed AI-assisted workflows and prompts to automate repetitive tasks related to product data. Generated SOPs and training documentation for product data management and SEO procedures.Customer Service Representative
iQor – Berthaphil, Clark, Pampanga · 2022 — 2023Handled inbound calls for a financial account, providing assistance to customers regarding billing, transactions, and payments. Addressed account inquiries while ensuring compliance and accuracy standards.Customer Service Representative
Sutherland – Clark, Pampanga · 2018 — 2022Delivered billing, technical support, and sales services for a major telco account, managing high call volumes and meeting established quality targets.
Skills & Expertise
Education
- Bookkeeping NC IIIABEC Institute of Business and Technology · 2015 — 2017
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