John V.

John Vincent D. is a seasoned Customer Service Representative with a strong background in both customer relations and technical support, based in Taguig. Currently working with Wells Fargo since June 2025, John manages high-volume interactions and excels in resolving various inquiries and service-related issues. Previously, he served as a Monitoring Specialist at Stealth Monitoring, where he honed his skills in incident response and coordinated with authorities to handle security threats. At 247.ai Philippines and Teleperformance, John effectively managed escalations and provided technical troubleshooting for audio products, contributing to service improvements. He holds a Bachelor of Science in Information Technology from Eulogio "Amang" Rodriguez Institute of Science and Technology. John’s proficiency in English, combined with his certifications such as the Remote Work Professional Certification and training in Information Security, underscores his commitment to delivering exceptional technical and customer support.