John C.

John Chester Ray J. is a seasoned IT System Engineer with expertise across multiple domains, particularly focused on system support and technical problem-solving. He earned his Bachelor of Science in Information Technology from STI College Fairview. During his tenure at Nebulex Pty Ltd in Australia and Hotel Stotsenberg in the Philippines, he excelled in supporting employees through tools like Simplehelp and Nebulex in-house systems and effectively managed functions using the O365 admin panel, including email creation, monitoring, and deletions. He is proficient in network monitoring through Zabbix and adept at managing Active Directory tasks, ensuring seamless user operations. At WeSupport Inc., he created databases for asset inventory and handled application installations across various operating systems. Previously, he served in customer relations at Sterling Global Call Center, honing his communication skills. His technical portfolio is strongly supported by his skills in MySQL, service platforms like Jira Atlassian, and command over programming languages such as PHP.