John C.
Mid-Level Production and QA Operations Manager
Open to offersNew to PlatformAbout
John C. is a dynamic Production Manager with expertise in quality assurance and operations management within the business services and human resources sectors. Currently at Primus Assist Solutions, he leads end-to-end production operations, drives workflow enhancements, and mentors teams for higher efficiency and output quality. Previously at Ellick Human Resource Services, John advanced from Quality Assurance Analyst to QA Supervisor, spearheading process improvements and rigorous validation standards, particularly in sales recording evaluation. He is recognized for architecting QA frameworks, leading performance evaluations, and implementing operational innovations. Armed with a Bachelor of Science in Customs Administration, John leverages advanced process optimization, team leadership, and analytical problem-solving skills to consistently deliver improved business results.
Experience
Production Manager
Primus Assist Solutions · 2025 — PresentManage production operations from start to finish, ensuring quality, efficiency, and timely output. Implement workflow enhancements to improve team performance and operational throughput. Provide mentorship and coaching to production staff, promoting a culture of accountability and collaboration.QA Supervisor
Ellick Human Resource Services · 2023 — 2025Lead QA analysts to uphold strict validation standards, ensuring outputs are accurate and compliant. Implement process improvement initiatives to reduce errors and enhance efficiency. Conduct performance evaluations and coaching sessions to support team development.Senior Validations Manager
Ellick Human Resource Services · 2020 — 2022Supervise validation teams, ensuring precision and consistency in the evaluation of sales recordings. Design and execute QA strategies that improve accuracy and operational performance. Facilitate comprehensive training programs to boost team proficiency.Quality Assurance Analyst
Ellick Human Resource Services · 2020 — 2022Perform in-depth evaluations of sales recordings to ensure operational excellence and compliance. Maintain detailed QA records and reports to aid in strategic decision-making. Assist in administrative operations including filing and workflow documentation.
Skills & Expertise
Education
- Bachelor of Science in Customs AdministrationLyceum of Subic Bay · — — 2020
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