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john R. — Junior Tourism Customer Service Specialist from Philippines

john R.

Junior Tourism Customer Service Specialist

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

John R. A., a graduate in Tourism Management, has extensive experience in the customer service and hospitality industries. Graduating in 2026, he honed his skills in various roles. At Hidden Bistro, he excelled as a Cashier and waiter, managing customer payments, maintaining dining standards, and coordinating service operations. In a subscription-based platform, he showcased his proficiency in customer service by handling live chat inquiries professionally, ensuring customer satisfaction, and managing multiple conversations simultaneously. John R. A. also completed on-the-job training at Your Brother’s Tribal Village, developing competencies in Tour Guiding and Housekeeping. His robust understanding of operational procedures is further evidenced by his participation in industry-relevant programs, such as the 7 Days Skills Enhancement Program and a Cabin Crew Seminar, illustrating his commitment to professional growth in the hospitality sector.

Experience

  • Cashier

    Hidden Bistro · 2026 — Present
    Accurately processed customer payments, managed cash and POS transactions, and handled daily cashier duties including customer inquiries.
  • Customer Service Representative

    Subscription-Based Platform · — — 2026
    Managed customer conversations through live chat, responded to inquiries, and maintained high service quality while handling multiple conversations with attention to detail.
  • On-the-Job Training (Housekeeping & Tour Guide)

    Your Brother’s Tribal Village · 2026 — Present
    Performed housekeeping duties to ensure cleanliness, assisted in room and facility preparation, engaged in tour guide activities, and followed safety guidelines while enhancing communication and customer service skills.
  • Waiter

    Hidden Bistro · 2021 — 2025
    Provided attentive table service, assisted guests with food and beverage requests, and coordinated with the service team to ensure timely and accurate orders, maintaining a clean dining area.

Skills & Expertise

Education

  • Bachelor of Science in Tourism Management
    Institution not specified · — — 2026

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