Mid-Level Operations & Automation Specialist
Open to offersNew to PlatformJohn K. is a General Manager at Pawa Insurance Group with over six years of experience in customer service, workflow optimization, and team leadership. He is skilled in overseeing daily operations, managing client communications, and enhancing CRM automation using platforms such as GoHighLevel and ActiveCampaign. John's proven capabilities in email marketing, lead management, and process streamlining are leveraged across a range of industries. His expertise extends to managing virtual teams and supporting business growth through tech-driven strategies. In addition to his role as a General Manager, he has been a Virtual Assistant at Watthub Renewables Inc. since 2022, contributing as a data entry specialist and in creating marketing content. John is proficient in using Canva for content creation, scheduling analytics for social media, and is well-versed in Microsoft Office Suite and Google Workspace. His educational background includes Human Resource Development Management studies at the University of San Jose-Recoletos.
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