John P.
Mid-Level Medical Billing Administrator
Open to offersNew to PlatformAbout
John Paul R. is a dedicated professional specializing in the healthcare sector, particularly in medical billing and administration. Currently serving as a Medical Billing Administrator for the Center For Thriving Relationships, he is responsible for overseeing daily billing operations in a therapy and counseling environment. His role involves coordinating with staff, clients, and insurance providers to ensure efficient billing processes and resolve any discrepancies using SimplePractice. Previously, John Paul acted as a Care Coordinator and Scheduler at Connected Home Care, where he successfully matched caregivers to clients based on specific needs, handling scheduling, and addressing client concerns through scheduling software Medflyt. His experience also includes a position as a Freelance Medical Billing and Collections Specialist at Stratford Cresson Partners LLC, where he managed denial claims and utilized platforms like Availity, Medicare, and Medicaid to verify patient eligibility. Throughout his career, John Paul has consistently utilized his denial management and customer service skills to enhance operational efficiency and customer satisfaction within the medical and human resources industries.
Experience
Medical Billing Administrator - Remote (WFH)
Center For Thriving Relationships · 2025 — PresentManage daily billing operations for a therapy and counseling practice, coordinating with staff, clients, and insurance providers. Handle medical records requests from clients’ insurance to support claims and audits. Verify insurance eligibility, submit claims, and follow up on payments using SimplePractice. Communicate with clients and insurance representatives regarding billing matters. Collaborate with teams to ensure accurate documentation and timely reimbursement while maintaining organized, HIPAA-compliant records.Care Coordinator and Scheduler - Remote (WFH)
Connected Home Care · 2025 — PresentMatch caregivers with clients considering skills, personality, and availability. Address client and caregiver concerns promptly and manage caregiver schedules. Track caregiver availability and find replacements when necessary, utilizing Medflyt for schedule management.Part-time Legal Support Specialist (Medical Records and Bills)
The Husband and Wife Law Team (Breyew Law Office) · 2025 — 2025Work with third-party providers to obtain medical records and bills for clients' cases. Upload and update records in Filevine, ensuring status is marked as complete. Create requests using Archtrieval to track medical documents and follow up within the case management system.Freelance Medical Billing and Collections Specialist - Remote (WFH)
Stratford Cresson Partners LLC · 2025 — PresentSupport denial management tasks and generate A/R reports to monitor claims. Address denied claims, particularly COVID-related, and utilize Google Workspace for communication. Access various EHR, EMR, and insurance portals to verify patient status. Analyze claim rejection reasons and take necessary actions to rectify issues and troubleshoot technical issues during submissions.Care Manager / Recruiter - Remote (WFH)
Meetcaregivers - Homecare Agency · 2024 — 2025Oversee the end-to-end recruitment process for caregivers in the Rhode Island branch. Facilitate onboarding and training on time tracking applications such as Chronotek and Sandata. Schedule caregivers based on client needs, monitor daily attendance, and offer replacements as needed. Address inquiries from caregivers and clients via multiple communication channels while performing administrative tasks related to reporting and billing coordination.Freelance Medical Billing & Collections Specialist - Remote (WFH)
Vector · 2024 — 2024Bill medical claims for healthcare professionals and submit them via paper or electronically through EMR systems. Verify patient insurance eligibility and claim status, generating daily AR reports for denial management. Resubmit or appeal denied claims while posting adjustments for Medicare and Medicaid, and reach out for missing documentation.Human Resources Specialist - Remote (WFH)
Cloudstaff Philippines Inc · 2021 — 2022Administer HRIS systems and prepare reports while addressing staff concerns through various platforms. Manage approvals via the Staff Central application and validate DTR by applying necessary adjustments. Maintain staff records and collaborate with developers on software issues within HR functions.Executive Services Specialist II - Collections Specialist
Cloudstaff Philippines Inc · 2021 — 2022Manage inbound and outbound calls to collect debts from various hospitals. Offer payment plans or settlements and respond to client inquiries regarding billing issues.Customer Experience Executive
Probegroup CX Philippines Inc · 2019 — 2021Assist clients with orders and payment platform inquiries, explaining the functionalities of buy now, pay later options. Handle customer concerns across phone, email, and chat channels.Associate - Collections Specialist
Sutherland Global Services Philippines Inc · 2017 — 2019Collect patient balances not covered by insurance and assist with billing inquiries. Set up payment plans based on patients' financial capacity while ensuring compliance with HIPAA during communications to gather missing documents.Customer Service Representative / Scheduler - Remote (WFH)
2nd Family - Homecare AgencyCoordinate caregiver schedules and client appointments using Axiscare. Address client inquiries and provide follow-up after service. Support nurses with care plans and manage various administrative tasks related to scheduling and case management.