John C.
Mid-Level Training Manager
Open to offersNew to PlatformAbout
John C. is a seasoned Regional Training Manager with extensive experience in the telecommunications and technology industries, notably at EchoStar, Dish Network, and Apple. At Dish, he led a team of skilled trainers across the United States, ensuring the success of employees by setting up comprehensive training sessions aimed at providing a world-class customer experience. John has also honed his skills in team management, coaching, and training facilitation by working within diverse domains, ranging from smart home solutions to digital marketing. Previously at Apple, he surpassed sales quotas while managing the Apple business within partner locations, emphasizing the significance of the Apple ecosystem through effective sales training. His career also includes positions such as Operations Manager with L7 Logistics, where he managed fleet and customer relations, and as a Retail Sales Representative at Verizon Wireless. John is currently advancing his knowledge in Leadership and Human Resource Development at Louisiana State University, integrating AI to enhance efficiency in his professional pursuits.
Experience
Regional Training Manager
EchoStar / Dish · 2024 — 2026This position involves overseeing multiple training sites across the United States and leading a skilled team of Trainers, aiming to ensure employee success.Trainer II
EchoStar / Dish · 2021 — 2024Facilitated training sessions for technicians and managers to enhance customer experience while empowering teammates to leverage their strengths.Branch Manager Trainee
Orkin (Rollins, Inc) · 2019 — 2021Supervised and trained the sales team, technicians, and administrative managers for a large market territory while collaborating with Branch Managers to prepare for management across multiple cities in the Houston market.Solutions Consultant/Guest Trainer
Apple · 2015 — 2019Managed Apple’s business within partner locations, training sales representatives and managers on the benefits of the Apple ecosystem, while ensuring proper representation through marketing efforts.Regional Team Leader
SalesMakers · 2014 — 2015Oversaw a team of sales representatives in the North Houston Market by recruiting, hiring, and providing training, while monitoring their performance and implementing coaching techniques.Operations Manager
L7 Logistics · 2013 — 2014Managed the fleet, drivers, and customer relations while also prospecting for new accounts at this freight-shipping company.Client Services Representative
Hibu · 2012 — 2013Sourced new business clients to create digital marketing solutions, implemented social media marketing strategies, and handled lead generation and sales closure.Retail Sales Representative
Verizon Wireless · 2010 — 2012Responsible for selling wireless services and devices, expanding the customer base, and troubleshooting issues for existing customers.Operations Manager
One Connoisseur, LLC · 2009 — 2010Oversaw the construction, staffing, and operations of The Wine Loft at King’s Harbor in Kingwood, TX.Assistant Store Manager
AT&T · 2008 — 2009Managed the sales team at the Humble location, ensuring that sales representatives had necessary resources and coaching them to meet quotas.Region Manager
Mobile West, Inc · 2005 — 2008Managed nine wireless retail stores, trained staff, oversaw cash deposits, and assisted with inventory orders, reporting directly to the CEO.
Skills & Expertise
Education
- Leadership and Human Resource DevelopmentLouisiana State University