JOHN A.

John A. is an adept professional with experience in customer service and data management, reflecting his roles across diverse industries. At Amazon Manila Bay, he was responsible for handling inbound calls from drivers and preparing detailed reports and documentation, ensuring compliance with company policies between June 2025 and September 2025. Before this, John worked as a Collection Specialist at SP Madrid Philippines from December 2024 to March 2025, where he managed outbound calls, negotiated with debtors, and facilitated account follow-ups. His earlier roles include serving as a shop clerk at Southbound Vape Shop and a service crew member at Sit & Zip Café, both of which honed his customer service skills. John’s educational journey through Integrated Innovation and Hospitality Colleges equipped him with key skills in Microsoft Office and Google Workspace, further enhancing his ability to multitask and manage files effectively. His background in information and communications technology underscores his proficiency in data entry and internet research.