John S.
Mid-Level Fulfillment Account Manager
Open to offersNew to PlatformAbout
John A. is an accomplished Fulfilment Account Manager with experience in the logistics, e-commerce, and franchising sectors. At Ninja Van, he manages key client accounts, overseeing commercial, operational, and performance-related matters and coordinating end-to-end processes such as draft management, business reviews, KPI analysis, and contract negotiations. John engages directly with clients to maximize order volumes and implements forecasting models to project revenue impacts. His previous experience at Easy Franchise included sourcing and onboarding franchisor leads, managing a portfolio of 30 accounts, and supporting partner marketing initiatives. Highly capable in sales pipeline management, business reviews, volume analysis, and CRM tools (Zoho CRM), John’s efforts have directly contributed to business growth, including successfully closing high-value accounts generating significant revenue and order volume.
Experience
Fulfilment Sales Executive
Ninja Van · 2023 — 2024Cultivated and secured new customer relationships through endorsed leads to meet monthly sales goals. Analyzed volume growth for current and potential shippers to inform acquisition and strategic planning, and managed the sales pipeline by providing regular monitoring and documentation of sales activities. Created and delivered sales presentations for potential shippers, highlighting product features and benefits. Conducted targeted outreach by performing 20 to 30 cold calls daily to identify new leads.Fulfilment Account Manager
Ninja Van · 2024 — PresentOversees key client accounts from initial onboarding to ongoing management, acting as the primary point of contact for commercial, operational, and performance matters. Leads regular business reviews (MBRs/QBRs) to discuss KPIs, address concerns, and coordinate growth planning. Prepares forecast and volume reports to translate client sales plans into operational resource and revenue projections. Coordinates closely with warehouse and operations teams to align on inbound schedules, picking/packing processes, storage, and outbound timelines. Manages contract addendums, including pricing changes and volume updates in collaboration with finance and legal. Works with fulfillment, transport, and systems teams to resolve issues and minimize SLA breaches, while building revenue simulations and forecasting models for volume and pricing changes.Business Development Officer
Easy Franchise · 2022 — 2023Sourced and generated franchisor leads for the Easy Franchise network and Directory through both outbound and inbound calls. Collaborated closely with Marketing and BD teams to onboard and endorse Franchisors, coordinating with multiple internal and external stakeholders. Managed a portfolio of 30 accounts, handling competing priorities and multitasking account needs. Planned and presented marketing initiatives to partner brands as part of partner management efforts, while using Zoho CRM to track both existing and prospective leads. Arranged client contacts, nurtured relationships, and oversaw follow up on service inquiries.
Skills & Expertise
Education
- Bachelor of Science: Marketing ManagementUniversity Of Santo Tomas - Esapana, Manila · 2018 — 2022
- Senior High SchoolUniversity Of Santo Tomas - Legazpi · 2016 — 2018
- Junior High SchoolTabaco Pei Ching School · 2012 — 2016
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