John P.

John P. is a dedicated professional with a robust background in both the travel and healthcare industries. He recently served as a Healthcare Specialist in Utilization Management at Carelon Global Solutions, where he was responsible for processing prior authorization requests and ensuring compliance with healthcare policies. His expertise includes reviewing medical information and verifying insurance eligibility, demonstrating his proficiency in ICD-10 and CPT coding systems. Previously, John excelled as a Travel Associate at Teleperformance Philippines and IGT Solutions Ltd., where he supported leisure and corporate travel bookings. His adeptness at managing reservations using Global Distribution Systems like Sabre, Amadeus, and Farelogix highlights his GDS System Proficiency. Alongside his technical skills, John is recognized for providing professional and timely customer service, showcasing his ability to handle itinerary changes and resolve customer concerns while adhering to travel policies.