John A.
Mid-Level Real Estate Virtual Assistant
Open to offersNew to PlatformAbout
Andre N. is an experienced Virtual Assistant with a solid background supporting real estate, customer service, and insurance clients. He has 2 years specializing in real estate accounts, managing cold calling, appointment setting, CRM management, and lead nurturing for investors and agents through high-volume outbound calling and tools like Salesforce, Podio, and HubSpot. With 9 years in the BPO industry, Andre N. has handled Tier 3 tech support for Dish Network, sales and service for AT&T Mobility and Comcast Mobile, and customer service for FedEx and Bank of New York. He is adept at financial and insurance account handling, utilizing platforms such as QuickBooks, Xero, Zoho Books, and SAP S/4HANA, supporting invoicing, payment processing, and reporting tasks. Andre N. also creates content for social media campaigns, ensuring reliable support across administrative, sales, and operational functions in the real estate, insurance, and BPO domains.
Experience
COLD CALLER/ APPOINTMENT SETTER (REAL ESTATE ACCOUNT)
VAAREIHandled Cold Calling to property owners and Appointment Setting as a Virtual Assistant for real estate investors; generated and converted leads by making high-volume outbound calls, identified motivation and qualified prospects, managed objections, and maintained CRM systems including Podio, Salesforce, HubSpot, and GoHighLevel. Categorized and nurtured leads by urgency and coordinated with Acquisition Managers to schedule appointments using Calendly, Google Calendar, and Microsoft Outlook. Oversaw confirmations, conducted follow-ups, and provided accurate reporting on calls made, leads generated, appointments set, and show rates.VIRTUAL ASSISTANT/ COLD CALLER/ APPOINTMENT SETTER (REAL ESTATE ACCOUNT)
THE VA HUBSupported real estate investors and agents by conducting Cold Calling, qualifying leads, managing CRM records, performing Appointment Setting, and coordinating transactions. Responsible for organizing team operations, prospecting leads, conducting market research, and helping sales teams maintain efficiency.TIER 3 TECH SUPPORT
DISH NETWORKProvided Tier 3 technical support for customers of DISH Network, addressing advanced service inquiries and assisting with troubleshooting.SALES & SERVICE
AT&T MOBILITYDelivered both sales support and customer service for AT&T Mobility, managing customer accounts and assisting with service-related questions.CUSTOMER SERVICE
FEDEXAddressed customer service inquiries for FedEx, supporting clients with shipment-related questions and issue resolution.CUSTOMER SERVICE
BANK OF NEW YORKProvided customer service for Bank of New York clients, handling account-related inquiries and assisting with service requests.SALES REPRESENTATIVE
COMCAST MOBILEWorked as a Sales Representative for Comcast Mobile, supporting sales operations and customer acquisition activities.
Skills & Expertise
Education
- Bachelor of Fine Arts Major in Studio ArtsUniversity of Makati · 2017 — 2019
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