John C.

John C. is a seasoned professional in customer service and technical support, exhibiting exceptional skills in managing customer relationships across various platforms. With a Bachelor of Secondary Education from the University of Mindanao specializing in Mathematics, he brings a structured approach to his roles. At OF ChatStars Agency, he served as an Online Chatter from November 2024 to January 2026, facilitating effective communication between models and their fans while enhancing audience engagement. His tenure as a Technical Support Associate at Full Potentials Solutions, from February 2023 to July 2024, involved translating complex technical concepts into understandable terms, fostering customer understanding and product confidence. Previously, at Transcom Davao, he honed his skills in sales, retention, and billing from May 2021 to February 2023, efficiently resolving customer issues to build trust and prevent churn. Moreover, from January 2018 to December 2020, his role as a Customer Service Associate at VXI Robinson Cybergate included managing voice, email, and chat support, ensuring effective resolution of customer inquiries. Proficient in MS Office/Excel, Google Workspace, and CRM systems, John consistently delivers outstanding service while supporting team success.