John K.

John K. is a highly skilled Customer Service and Technical Support Representative with over five years of experience in the field. He holds a BS in Computer Science from St. Therese MTC College, which laid the foundation for his career in technical support and customer service industries. John has worked with notable companies such as Asurion, iQor, and Inspiro, serving as a Technical Support Expert and Customer Service Representative. His key responsibilities involved troubleshooting, conflict resolution, and utilizing CRM tools like Zendesk and Salesforce. John is recognized for his proficiency in technical support and effective communication skills, which he has demonstrated through his engagement with prominent brands such as Verizon, Walmart, and Philippine Airlines. His ability to adapt and swiftly learn new systems makes him a valuable asset in high-volume environments.