John M.

John Mark E. is an experienced Virtual Assistant and BPO professional with a decade of proven service across customer service, sales, e-commerce operations, logistics coordination, and administrative support. He has held roles at Kreeayt BPO, Rack Electric (LauLau LLC) in the solar industry, Clear Nexus (Zoomer Credit) for loan accounts, Office Beacon Philippines in B2B promotional support, Sutherland Global Services in technical support, and IBD Inc. for trading and financial accounts. John Mark E. specializes in email management, administrative support, content creation, and digital marketing, leveraging advanced proficiency in Salesforce, NetSuite, Google Sheets, Canva, ServiceTitan, Jira, Asana, Trello, and Microsoft Office tools to deliver effective virtual assistance and customer-facing solutions.