John P.
Junior IT Support Specialist
Open to offersNew to PlatformAbout
John Paul G. is a fresh graduate with a Bachelor of Science in Information Technology from ACTS Computer College. He completed an internship at the Philippine Coconut Authority where he provided technical support for hardware and software issues, performed troubleshooting and maintenance of computer systems, and assisted in daily IT and administrative operations. As a System Analyst for the capstone project, FEEDBACTS, he analyzed system requirements, designed workflow and database structures, and developed the system using HTML, CSS, JavaScript, and MySQL. John Paul is also certified in Endpoint Security by the Cisco Networking Academy, showcasing his knowledge in cybersecurity fundamentals and threat prevention. He is seeking an entry-level position in the IT field to apply his skills and grow professionally.
Experience
Information Technology Intern
Philippine Coconut Authority · 2025 — 2026Delivered technical support addressing both hardware and software challenges. Conducted troubleshooting and maintenance for computer systems. Engaged in data entry and managed records. Assisted with database management and documentation tasks. Supported daily IT and administrative functions.System Analyst
FEEDBACTS: A Web-Based Feedback System for ACTS Computer College · 2025 — 2026Evaluated system requirements and assessed user needs for the capstone project. Contributed to the design of system workflow and database structure. Developed the system utilizing HTML, CSS, JavaScript, and MySQL. Partook in testing, debugging, and documentation processes. Played a role in system presentation and completion.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologyACTS Computer College · — — 2026
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