John P.

John Paul Michael B. has professional experience as a Technical Support Representative at Alorica, Inc., where he supported healthcare professionals utilizing electronic prescription software. His responsibilities included delivering technical troubleshooting, providing user-guided walkthroughs for system errors, prescription submissions, and software navigation, as well as escalating complex issues and collaborating with internal teams to enhance software performance. Previously, as an Office Clerk at San Buenaventura & Co., CPAS in the accounting sector, he managed document filing, prepared and tracked cash disbursements and billings, and ensured data accuracy and record reconciliation. John Paul Michael B. is adept in the use of Salesforce, MS Office Suite, and remote support tools, with a background in business administration and financial management.