6 viewsTalent
John P. — Junior IT Technical Support and UI/UX Designer from Philippines

John P.

Junior IT Technical Support and UI/UX Designer

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

John Paolo Q. is an accomplished Web Designer and IT Technical Support professional, demonstrating a robust blend of technical support expertise and a passion for UI/UX design. A graduate with a Bachelor of Science in Information Technology, John Paolo has distinguished himself in the field with hands-on experience in diagnosing complex system issues, ensuring seamless network operations, and resolving hardware and software challenges. His capstone project, involving RFID and facial recognition technology, exemplifies his ability to integrate user-centered design principles using VB.NET and MySQL alongside Arduino technology. With experience at LBC Express Inc. and Shopee, he has developed web development proficiency, especially in front-end design, to improve user experiences. John Paolo's commitment to delivering intuitive digital interfaces is further demonstrated through his skills in network troubleshooting and analytical thinking.

Experience

  • IT Technical Support / Billing Associates

    LBC Express INC · 2024 — 2024
    Provided L1 Technical Support by diagnosing and addressing hardware, software, and network configuration challenges, escalating complex issues to L2 Support when necessary.
  • Account Management & Growth (VKAM / SP)

    LBC Express INC · 2024 — 2024
    Oversaw virtual seller relationships, enhancing shop performance, addressing operational challenges, and conducting outreach surveys to boost merchant retention and campaign participation.
  • Pricing Intelligence & Compliance (PCBI / CB / SIP)

    LBC Express INC · 2024 — 2024
    Evaluated competitor pricing trends and market data to formulate effective pricing strategies while ensuring product listing compliance for cross-border e-commerce operations.
  • IT Billing Associate

    LBC Express INC · 2024 — 2024
    Ensured data accuracy by verifying, sorting, and correcting system data in accordance with operational standards.
  • IT Technical Support

    LBC Express INC · 2024 — 2024
    Maintained IT infrastructure by troubleshooting system faults, configuring hardware and software, and resolving network issues.

Skills & Expertise

Education

  • Bachelor of Science in Information Technology
    Granby Colleges of Science and Technology · 2020 — 2024
  • Junior High School
    Amaya of School Homes Industries (ASHI) · 2018 — 2020
  • Junior High School
    Metanoiah Academy · 2014 — 2018

Interested in this professional?

Sign in as an employer to save this profile or invite John P. to a job.

Sign in as an employer