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John A. — Junior Sales and Marketing Specialist from Philippines

John A.

Junior Sales and Marketing Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

John Albert J. is a seasoned Sales and Marketing Officer at Netstorming SRL, where he specializes in supporting business relationships through the management of client communications and the updating and maintenance of CRM platforms. With experience in the technology and e-commerce sectors, including a tenure as a Senior Customer Service Representative for PayPal Australia at Eperformax, John Albert J. handled high-volume interactions, focusing on account security, identity verification, and anti-fraud measures. He demonstrates expertise in coordinating trade fair participation, developing supplier and client networks, creating content on social media platforms, and executing marketing campaigns using analytics and automation tools. His strong command of Microsoft Office and Google Workspace further supports his capabilities in business development and marketing within international business environments.

Experience

  • SALES AND MARKETING OFFICER

    Netstorming SRL · 2022 — Present
    Oversees CRM record updates, manages both inbound and outbound client communications, and supports business relationship management. Coordinates trade fair participation and focuses on developing supplier and client networks to drive business growth. Produces LinkedIn content and newsletters aimed at enhancing brand visibility and audience engagement.
  • CUSTOMER SERVICE REPRESENTATIVE (Senior Agent)

    Eperformax · 2022 — 2022
    Specialized in identity verification, account security, and anti-fraud procedures for PayPal Australia, assisting users with protecting their accounts from unauthorized access. Managed incoming and outgoing calls addressing account security inquiries, disputes, and account restrictions while adhering to company policies. Handled a high volume of interactions with attention to accuracy and customer service.

Skills & Expertise

Education

  • Tertiary Education
    Dr. Francisco L. Calingasan Memorial Colleges Foundation Inc. · 2019 — 2023
  • Secondary Education
    Lian Institute · 2011 — 2015
  • Primary Education
    Grand Prairie Learning School · 2005 — 2011

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