John D.

John Dave Y. is an experienced Customer Service Representative with a background in education from MSU-IIT, where he earned a Bachelor's degree in Secondary Education-General Science. With a range of professional experiences, he has worked as an Inside Sale Associate at Century 21, orchestrating lead qualification and entry into sales pipelines. At Staffme Online LLC, he performed as a Compliance Agent, handling compliance issues for a US-based website, ensuring adherence to online standards. His role as a Cold Caller at both YM Ventures and Real State reflects his versatility in managing MCA accounts and engaging with property owners, offering strategic services. His extensive customer service skill set was honed through positions at Sykes-Cebu and Concentrix-CDO, where he provided product information, resolved billing enquiries, and offered chat/email support. John's adaptability is evident from his ability to manage solar accounts at GreenPower Network, showcasing his strong communication and proactive outreach skills.