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JOHN E. — Junior Customer Service Advocate from Philippines

JOHN E.

Junior Customer Service Advocate

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

John E. is a dedicated customer service professional with hands-on experience as an Internet Customer Service Advocate at Sagility Philippines, specializing in the CIGNA account. He is adept at multitasking and effective communication in fast-paced environments. John's proficiency in Google Workspace and the ability to quickly adapt to new tools and processes are complemented by his strong organizational skills. Alongside his customer service expertise, John has served as President of the Ministry of Altar Servers, where he effectively managed schedules for up to 75 members and coordinated with leaders from other ministries to achieve almost 100% efficiency. His experience extends to organizing donation drives with a 100,000 Peso budget for the Parish Pastoral Council for Responsible Voting, supporting 67 volunteers. John is pursuing a transition to an Executive Assistant role, where he aims to leverage his strong administrative skills and industry knowledge.

Experience

  • Child of Owner

    Family Business | L300 Rent · 2018 — 2025
    Maintained daily delivery records, including receipts for an entire month using Excel. Conducted audits on payslips to ensure that deliveries made each month, ranging from 30 to 45, were fully compensated by trucking companies through Google Sheets.

  • President

    Ministry of Altar Servers · 2019 — 2022
    Scheduled servers for all Masses, particularly weekends, ensuring full attendance and receiving positive feedback. Facilitated formation and scheduling meetings for 60-75 active members annually, fostering leadership development. Managed the calendar and coordinated tasks with other ministry leaders, achieving high efficiency. Composed monthly letters for the formation venue using Word or Google Docs.

  • Assistant Coordinator

    Parish Pastoral Council for Responsible Voting · 2022 — Present
    Coordinated donation drives, successfully managing a budget of 100,000 Pesos to support 67 volunteers. Oversaw budget tracking and food delivery schedules for 67 volunteers deployed across five locations, utilizing Google Sheets.

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