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Johndre Z. — Junior Retentions Advisor from South Africa

Johndre Z.

Junior Retentions Advisor

South Africa Less than 1 year
Open to offersNew to Platform
Languages
EnglishAfrikaans
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About

John D. is a dedicated professional with experience in the agriculture and insurance industries. Most recently, he serves as a Retentions Advisor at B-Sure Insurance, where he focuses on managing customer relationships, reducing churn, and improving satisfaction through strategic engagement. Previously, he was a Stock Controller in both the Onions and Tomatoes Divisions at RSA Group. His responsibilities included managing inventory from farm to customer, overseeing daily stock levels, and ensuring operational efficiency. John's skills in Excel, Microsoft Outlook, and general computer tasks are evident from his responsibilities, which also included general office duties and equipment maintenance. John's grounded approach and tech-savvy nature make him a reliable asset in customer-facing roles and inventory management. He is based in Alberton, Gauteng, and holds a Code C1 driver's license.

Experience

  • Stock Controller – Onions Division

    RSA Group · 2023 — 2024
    Checked daily stock arrivals from farms and processed orders to customers. Managed sales of onions and conducted end-of-day stock takes to ensure balance with inventory on the floor. Performed general computer work by entering data into Excel spreadsheets, and maintained equipment including pallets, pallet jacks, forklifts, and trolleys, ensuring they were in working order.
  • Stock Controller – Tomatoes Division

    RSA Group · 2024 — 2024
    Verified incoming stock from farms and managed stock checkout at the gate. Oversaw staff activities and coordinated order dispatch to customers. Maintained crate organization and updated stock in the Market system to ensure accurate inventory.
  • Retentions Advisor

    B-Sure Insurance · 2024 — Present
    Managed customer relationships to minimize churn and foster loyalty. Handled cancellations and resolved complaints while implementing engagement strategies. Responsibilities included negotiating contract renewals and collaborating with sales teams to enhance customer satisfaction and account retention.

Skills & Expertise

Education

  • Matriculated
    Institution not specified · — — 2022

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