JohnRey N.

John Rey N. is an accomplished Inside Sales professional with over nine years of experience spanning BPO, customer service, and sales roles across the Philippines. He has demonstrated expertise in B2B/B2C prospecting and lead qualification, adeptly managing outbound calling and CRM pipeline processes at Medley. At Telus International and Concentrix, John Rey excelled in delivering consultative sales support, enhancing client conversion, and resolving technical issues. His progression from CSR to Team Leader and Operations Manager at Alorica Teleservices highlights his ability to manage teams, develop and track KPIs and SLAs, and optimize operational performance. With a BS in Information Technology from National University, he consistently supports high-performing teams through effective sales enablement and client communication within the BPO and technology-driven sales industries.