Jolan C.

Jolan C., an Information Technology Graduate from Northern Iloilo State University, has cultivated a robust skillset across high-volume technical operations, digital data systems, and end-to-end project management. Based in Iloilo City, Philippines, Jolan has proven adept at isolating complex hardware and software system faults, streamlining data entry frameworks, and leading cross-functional teams. With significant experience as a Customer Service Representative at Transcom, Jolan skillfully managed software and device fault isolation for global accounts, enhancing operational efficiency through meticulous data management and customer guidance. In a data encoding internship at NISU Supply Office, Jolan optimized institutional asset records. Currently freelancing in IT infrastructure, Jolan continues to hone skills in system troubleshooting, system diagnostic checks, network configuration, and web systems deployment using tools like Google Search Console. Additionally, Jolan has coordinated significant capstone and thesis projects, demonstrating leadership and technical design expertise.