Jolaogun D.
Junior IT Support Officer
Open to offersNew to PlatformAbout
David O. is an operations and office administration professional based in Lagos, Nigeria, with hands-on experience in research, education, recycling, aviation, and academic testing industries. Currently serving as a Research Assistant at Unlocking Creativity Consults, David is responsible for structured research documentation, schedule coordination, and survey preparation. At Yooti Recycling, he manages digital content calendars and community engagement. As Operations and Research Support for Spartak Consults (affiliated with Chicago State University), he oversaw administrative workflows, coordinated 300+ research participants, and ensured first-line IT support for live CBT exam sessions. David’s technical acumen covers LAN monitoring, workstation readiness, and basic Cisco switch and router configuration. With proficiency in Microsoft Office, Google Workspace, Amadeus, and CRM tools, he delivers reliable support across diverse business environments.
Experience
Operations and Research Support
Spartak Consults (Chicago State University affiliated) · 2024 — 2025Supported the administrative delivery of live research programmes, ensuring smooth daily operations and accurate record-keeping. Recruited and onboarded over 300 participants while tracking attendance and communications. Administered live questionnaires and provided first-line technical support for workstations during sessions.Research Assistant and Academic Researcher
Unlocking Creativity Consults · 2024 — PresentMaintained organized research documentation, including version control and evidence logs for reporting. Coordinated meeting notes, schedules, and action trackers to ensure research deadlines were met across remote contributors. Supported the preparation of surveys and interviews, including managing participant lists and consent records.Social Media and Digital Communications Handler
Yooti Recycling · 2024 — PresentOversaw content calendars and posting schedules to ensure consistency across digital channels. Managed community messages, routed enquiries, and tracked responses for follow-up.Research and Data Assistant
D&S Consults (Chicago State University affiliated) · 2021 — 2023Conducted remote surveys in various Nigerian regions, adhering to strict scripts and data quality protocols. Maintained organized datasets, performed data cleaning, and prepared files for reporting and analysis. Managed schedules and follow-up tracking for participants to meet completion targets.Airline Geography Instructor
SkyeLand Aviation Business School · 2020 — 2021Delivered training on airline geography and travel operations to students. Supported reservation workflows using Amadeus and maintained structured learning materials and records.Head of Sales Operations
Covenant Harvest Enterprises · 2019 — 2020Managed the administrative functions of sales operations, including customer follow-up and logistics coordination. Maintained sales trackers and inventory checks while preparing basic performance reports to aid in decision-making.Computer Operator and Network Support (CBT Exams)
JAMB CUCSIS · 2019 — PresentProvided real-time support during CBT examinations, performing candidate verification and maintaining data accuracy. Monitored LAN and workstation readiness, addressing issues swiftly to ensure the sessions ran smoothly.
Skills & Expertise
Education
- BSc Computer Science (in view)Covenant University CCODeL · — — 2025
- Diploma, Air Ticketing and ReservationSkyeLand Aviation Business School · 2019 — 2020
- Senior Secondary CertificateThe Peculiar Stars Academy · 2008 — 2014
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