Jolih J.

Jolih P. is a detail-oriented professional with extensive experience in customer service, collections, and email support within fast-paced BPO environments. Currently a Collections Specialist at IQOR PH, Jolih manages inbound and outbound calls for auto finance accounts, negotiates payment arrangements, and maintains accurate customer records while handling sensitive financial data. Previously at IGT SOLUTIONS, Jolih worked as a Customer Service Representative, assisting clients with vehicle bookings and inquiries, and at DataGen Facilities, OPC, was responsible for lead generation and database maintenance for Australian and New Zealand clients. Earlier experience includes serving as an Email Support Representative at Teleperformance, responding to billing and account issues. Jolih brings proven expertise in client communication, problem-solving, and relationship management, leveraging a Bachelor of Science in Information Technology from AMA College Cavite.