Jolina D.
Mid-Level Hospitality Beverage Manager
Open to offersNew to PlatformAbout
Jolina D. is an experienced professional in the hospitality industry, with a specialized focus on beverage management. She has substantial experience working in both land-based and maritime settings, highlighted by her tenure as a Restaurant Attendant at Royal Caribbean Cruises Ltd., where she ensured exceptional customer service through attentive guest interactions and precise execution of food and beverage services. She is well-versed in complying with USPH and HACCP standards, maintaining clean and organized restaurant areas to seamlessly facilitate dining operations. Her role at Txanton Torre Wine and Olive Oil Co., Inc. as a Senior Sales/Server further honed her ability to assist with event planning, menu selection, and wine recommendations, emphasizing her knowledge in wine and spirits. Jolina's career reflects her commitment to delivering standout guest experiences, demonstrated by her adept handling of payments, conducting inventory checks, and her continuous aim to enhance operational efficiency.
Experience
Restaurant Attendant
Royal Caribbean Cruises Ltd. · 2024 — 2025Assisted wait staff and dining room personnel during breakfast, lunch, and dinner services. Organized and maintained cleanliness in assigned restaurant areas before and after meals, including the preparation of table settings and restocking of silverware and glassware. Cleared used dishes quickly while ensuring hygiene standards were met and maintained buffet service by managing clean lines and adhering to safe food handling practices.Food and Beverage Server
Sugi Management Japanese Restaurant · 2018 — 2019Greeted guests and escorted them to tables while presenting menus and detailing specials. Took accurate food and beverage orders, accommodating dietary preferences, and ensured cleanliness of dining areas by clearing and resetting tables efficiently. Communicated effectively with kitchen staff during busy periods to maintain service flow.Food and Beverage Server
Nihonbashi Tei Izakaya Japanese Restaurant · 2017 — 2018Welcomed guests upon arrival and provided personalized service throughout their dining experience. Took precise food and beverage orders while maintaining cleanliness in dining areas. Monitored guest satisfaction and addressed concerns swiftly and professionally.Cashier Waitress
Dulcinea Restaurant · 2017 — 2017Processed food and beverage orders accurately and entered them into the POS system. Handled cash and card transactions effectively while providing change as necessary. Maintained an organized workspace including coffee machines and bar areas while preparing daily reports and conducting inventory checks to identify stock replenishment needs.Senior Sales/Server
Txanton Torre Wine and Olive Oil Co., IncDelivered excellent customer service by warmly welcoming guests and aiding them in menu selections. Assisted with wine and beverage choices that complemented meals based on guest preferences. Handled payment transactions efficiently and coordinated restaurant event planning by creating custom menu proposals and managing gift boxes for giveaways.
Skills & Expertise
Education
- Bachelor of Science in Tourism ManagementJose Rizal University
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