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Jolliebeth G. — Mid-Level Retail Operations Manager from Philippines

Jolliebeth G.

Mid-Level Retail Operations Manager

Philippines No experience yet
Open to offersNew to Platform
Languages
English
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About

Jolliebeth R. has carved out a robust career as a professional in the retail and telecommunications sectors, boasting a verifiable record in leading store operations and enhancing sales performance. Currently serving as an Assistant Retail Manager at Globe Telecom Inc., she oversees key operational duties, acts as the Manager-in-Charge during absences, and ensures the attainment of stringent sales and operational benchmarks. Adept in Retail Operations, she actively addresses escalated customer complaints and maintains compliance with set standards. In her past roles, she gained valuable experience as a Sales & Service Specialist, where she excelled in reaching monthly sales targets, and as a Store Head Admin, where she managed service applications and maintained intricate internal coordination. Her foundational knowledge in Inventory Control was honed as a Custodian where she diligently performed stock audits and report generation. Jolliebeth's qualifications are further bolstered by her Bachelor of Science degree in Business Administration from Isabela State University.

Experience

  • Assistant Retail Manager

    Globe Telecom Inc. · 2023 — Present
    Serves as Manager-in-Charge when the store head is unavailable. Ensures that monthly sales and operational goals are met. Addresses escalated customer issues and oversees complaint resolution. Reviews reports, revenue, and compliance metrics.
  • Sales & Service Specialist

    Globe Telecom Inc. · 2021 — 2023
    Met monthly sales goals. Managed customer account inquiries and service-related issues.
  • Custodian / Inventory

    Globe Telecom Inc. · 2019 — 2020
    Oversaw the stockroom and maintained inventory accuracy. Conducted monthly stock audits and generated reports.
  • Store Head Admin

    Globe Telecom Inc. · 2016 — 2019
    Approved applications for mobile and broadband services. Managed escalations and facilitated internal communication. Ensured adherence to quality assurance standards.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration - Human Resource Development Management
    Isabela State University · — — 2012

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