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Jon K. — Mid-Level Compliance Specialist from Philippines

Jon K.

Mid-Level Compliance Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jon K. is a dedicated Compliance Specialist with extensive experience in regulatory and procedural adherence, primarily within the financial services industry. Currently serving at Nowcom Global Services in Pasig City, he manages and resolves customer complaints, conducts internal reviews, and coordinates with vendors to ensure adherence to updated regulatory requirements. His previous role as a Loan Verification Specialist saw him reviewing loan applications and identifying inconsistencies to minimize risk. Jon has also excelled in customer support as an Avatar Support at BPO Corp, where he maintained high accuracy in data handling. He possesses a strong foundation in documentation and records management, along with proficient use of Microsoft Office applications. Jon's education from Access Computer College, combined with his additional training in F&B and professional ethics, complements his professional pursuits, making him a valuable asset in compliance and regulatory environments.

Experience

  • Compliance Specialist

    Nowcom Global Services · 2021 — 2026
    Managed and resolved customer complaints while ensuring adherence to company policies. Conducted random internal reviews to verify compliance with procedures. Maintained accurate vendor records and monitored document expirations, coordinating with vendors for updated regulatory requirements.
  • Loan Verification Specialist

    Nowcom Global Services · 2021 — 2021
    Reviewed and verified loan applications prior to approval, ensuring that borrower information was accurate and complete. Identified inconsistencies and potential fraud to reduce risk exposure.
  • Avatar Support

    BPO Corp. · 2017 — 2020
    Provided customer support and efficiently handled inquiries, maintaining high accuracy in data handling and communication while assisting in meeting service quality standards.

Skills & Expertise

Education

  • Diploma in Hotel and Restaurant Services
    Access Computer College · 2012 — 2014

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