Jon C.
Senior Excel Repair Specialist
Open to offersNew to PlatformAbout
Jon Christian P. is a Senior Excel Repair Specialist and IT Administrator with 15 years of hands-on experience across international business hubs, remote IT operations, educational institutions, and AI-driven environments. At Guided Outsourcing Inc., he managed distributed network infrastructure and implemented advanced Excel automation for network monitoring and error reporting. As IT Instructor at ZDSPGC, he designed rigorous college-level curricula on Network Administration and complex spreadsheet repair. His role at Symphony AI involved transforming outdated data trackers and supporting AI-integrated systems through data integrity initiatives. Previously, with Dubai Tecom Investments, Jon Christian P. oversaw large-scale CCTV & IT security systems and developed custom Excel-based auditing tools. His career also spans telecommunications and organizational IT support, where he streamlined technical onboarding and maintained mission-critical hardware deployments and infrastructure.
Experience
IT & Network Administrator (Remote)
Guided Outsourcing Inc. · 2020 — 2025Managed remote IT infrastructure, ensuring high-performance connectivity for distributed teams. Employed advanced Excel automation to monitor network health metrics and technical support tickets, thereby reducing reporting lag. Streamlined remote hardware deployment logs through data validation and automated error handling. Served as the main contact for escalated technical issues to minimize downtime for critical operations. Utilized the Molongski Method to simplify complex network documentation for non-technical users.IT Instructor
ZDSPGC · 2025 — PresentCrafted a comprehensive technical curriculum for college students, emphasizing Network Administration and advanced MS Excel operations. Designed challenging midterm assessments that required students to audit and repair highly corrupted data sets under strict time limits. Developed a custom student registration system using PHP, SQL, and CSS for improved data management at the school level. Enhanced lab environments with Cisco Packet Tracer to simulate OSI layer modeling and CLI routing. Ensured 100% uptime for network infrastructure, providing reliable access to educational resources.IT Administrator (Systems Support - Remote)
Symphony AI · 2017 — 2020Oversaw systems support in an AI-driven environment, ensuring consistent data flow for internal platforms and remote users. Revamped outdated tracking spreadsheets, transforming them into automated data management tools. Conducted audits of internal databases to address inconsistencies, utilizing complex Excel lookups for asset reconciliation. Improved technical onboarding by generating automated checklists and data-driven workflow trackers. Delivered specialized support for AI-integrated systems, emphasizing data integrity and effective cross-platform communication.Network Administrator (Tier 1 Support - Remote)
Startek Spectrum Time Warner · 2017 — 2017Provided high-volume technical support for a telecommunications infrastructure, focusing on the quick resolution of connectivity challenges. Maintained comprehensive technical logs and performance databases using Excel for operational reviews. Diagnosed complex routing and switching issues remotely with CLI diagnostic tools and simulation software. Collaborated with senior engineers to identify network bottlenecks and recommend infrastructure improvements backed by data. Ensured compliance with SLA targets through effective ticket management and prioritization based on data.CCTV & IT Security Administrator
Dubai Tecom Investments · 2014 — 2017Controlled the implementation and upkeep of extensive IT security and CCTV systems in a significant international business hub. Created custom Excel tools for security audits, tracking system health and incident response times across numerous facilities. Managed a vast network of security hardware to guarantee 24/7 reliability and data backups for crucial surveillance footage. Conducted thorough audits of security logs, utilizing structured data analysis to uncover and address vulnerabilities. Promoted communication across departments to integrate IT security protocols into comprehensive facility management.Network & Hardware Specialist
Taytay Sa Kauswagan Inc. · 2009 — 2014Facilitated large-scale hardware deployments and managed network connectivity to support multi-site operations. Established structured Excel logs to track hardware inventory, lifecycles, and maintenance schedules. Offered technical support both on-site and remotely for resolving hardware failures and network outages. Installed and configured essential network equipment, such as routers and switches, to secure stable connectivity. Performed routine audits and checks to ensure all hardware complied with security and efficiency standards.
Skills & Expertise
Education
- Bachelor of Science in Information Technology (BSIT)AMA Computer College
Interested in this professional?
Sign in as an employer to save this profile or invite Jon C. to a job.
Sign in as an employer