Jon M.
Senior Human Resources Operations Director
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Jon M. G. is a seasoned HR professional with over 20 years of experience leading HR operations across diverse sectors including BPO, technology, manufacturing, shared services, and consulting environments. Throughout his career, he has demonstrated a proven track record in building compliant and employee-centric frameworks, strengthening organizational capabilities, and driving process excellence. Notably, he has been recognized for developing enterprise-wide HR policies, implementing procedures, and strategically partnering with senior leadership to influence decision-making. As a Senior HR Consultant at Quality Partners Company Ltd, Jon provides expert advisory on HR policies and compliance, recommending actionable enhancements. His previous roles include Sr. Manager for People Operations at Thumbtack Phils., where he ensured compliance with HR processes and technology-driven tools, and HR and Compliance Director at NetSurf Media Inc., spearheading HR policy deployment and onboarding. Jon’s academic background includes a BA in Public Administration from the University of the Philippines and executive education from the Asian Institute of Management.
Experience
Senior HR Consultant
Quality Partners Company Ltd · 2023 — PresentProvided advisory services to client leadership on HR policies, systems, and compliance matters. Identified HR deficiencies and recommended actionable enhancements. Drove the implementation of HR programs and operational improvements while ensuring adherence to employment laws.Sr. Manager for People Operations
Thumbtack Phils. · 2022 — 2023Oversaw HR operations to align with organizational objectives and service delivery metrics. Ensured adherence to HR processes and technology tools. Collaborated with leaders to establish scalable, employee-focused HR initiatives.HR and Compliance Director
NetSurf Media Inc. · 2020 — 2022Managed the HR-Admin department while working with Operations to resolve workforce and production issues. Directed the rollout of foundational HR policies, including the Employee Handbook and Code of Conduct, and oversaw the onboarding process for new hires.HR Consultant (Director)
AGSX · 2020 — 2020Oversaw all HR functions and operations, enhancing policies, processes, and systems. Provided strategic guidance for HR implementation.HR Department Head
Innodata Inc. · 2008 — 2018Managed comprehensive HR operations encompassing Employee Relations, Compensation & Benefits, Recruitment, and Engagement. Ensured compliance with QMS and ISMS standards while developing and implementing HR policies and leading the performance management program.
Skills & Expertise
Education
- Bachelor of Arts in Public AdministrationUniversity of the Philippines · — — 1993