Jonabeth C.

Jonabeth A. is a seasoned Customer Support and E-commerce professional with over eight years of experience in retail operations and online order management. Her career has been marked by proficiency in managing Shopify and executing customer service initiatives using Gorgias CRM. At Xecom, she served as an E-commerce Customer Support Specialist, adeptly handling inquiries and managing orders in a remote setup. Her responsibilities included processing Shopify orders and ensuring timely resolutions for customer concerns. Prior to this, at Sports Central Inc., she honed her skills as a Shopify E-commerce Associate, where she played a key role in verifying order details, coordinating with warehouse teams, and maintaining inventory accuracy. Jonabeth's background in customer interaction and order fulfillment is complemented by her educational foundation in business administration and her technical acumen across platforms like Google Workspace and Point of Sale systems.