Jonald T.
Senior Talent Recruiter
Open to offersNew to PlatformAbout
Jonald T. is a results-driven Senior Recruiter with over six years of dedicated experience in full-cycle recruitment, specializing in partnering with hiring managers to source top-tier talent while enhancing hiring processes. He currently serves as a Senior Recruiter at Tata Consultancy Services, where he partners directly with hiring managers to align on role requirements and candidate profiles and is involved in creating job requisitions and managing postings across multiple platforms. His rigorous approach includes conducting in-depth screening and assessment of candidates' technical and cultural fit. Prior to this, Jonald was a Talent Recruiter at IBM Business Services, where he contributed to offshore recruitment, particularly in the USA, handling high-volume recruitment and developing tracking systems using Microsoft Excel to improve recruitment efficiency. His education includes a Bachelor of Science in Business Administration with a Major in Operations Management from Rizal Technological University. In his previous role as a Client Support Specialist, he honed his stakeholder management skills by resolving complex service issues and mentoring new hires.
Experience
Talent Recruiter
IBM Business Services · 2021 — 2024Contributed to the Talent Services team by supporting offshore recruitment for the USA, managing volume recruitment efforts. Developed and posted job requisitions, screened applications to identify qualified candidates for client review, and scheduled candidate interviews via calls and emails, providing virtual interview links. Assigned to create tracking systems using Microsoft Excel to monitor candidate statuses and improve efficiency in the recruitment process. Utilized SuccessFactors systems for tracking and processing candidates, generating necessary reports for the business and account management, and provided regular updates during client meetings.Senior Recruiter
Tata Consultancy Services · 2024 — PresentCollaborated with hiring managers to understand staffing needs through detailed meetings, ensuring clarity on role requirements and candidate profiles. Managed job requisitions and postings across various platforms to attract top-tier talent. Conducted comprehensive screenings, evaluations, and behavioral interviews to determine candidates’ fit, providing shortlists of pre-qualified applicants along with strategic recommendations. Handled job offers, negotiated terms, and ensured seamless onboarding while overseeing the entire candidate lifecycle from sourcing to start date. Worked with HR and hiring teams to streamline recruitment processes, track metrics, and enhance recruitment outcomes.Client Support Specialist
IBM · 2018 — 2021Handled a high volume of incoming customer and internal stakeholder emails, ensuring timely resolution of complex issues related to services and accounts. Demonstrated process knowledge to identify client needs, analyze root causes, and suggest practical solutions that met service standards. Acted as a liaison between account teams and internal departments, managing service requests to meet customer requirements. Maintained a strong understanding of client strategies to enhance service delivery and satisfaction, managed order distribution to improve team efficiency, and mentored new hires on work processes and systems.
Skills & Expertise
Education
- Bachelor of Science in Business Administration Major in Operations ManagementRizal Technological University · 2014 — 2018
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