JONATHAN S.
Senior E-Commerce Manager
Open to offersNew to PlatformAbout
Jonathan S. is a seasoned e-commerce professional with extensive experience managing digital sales channels. He currently holds the position of Head of Ecommerce and Customer Retention at SOLA, where he is responsible for driving sales performance and managing promotional campaigns. His previous role as an ECommerce Manager at ASUS Philippines involved evaluating store designs, analyzing sales data, and managing official stores like Shopee and Lazada. Prior to that, he served as an ECommerce Supervisor- Operation at Robinsons Retail Holdings, overseeing order management, payment reconciliation, and developing affiliate marketing programs. Jonathan has leveraged platforms like Shopify, Magento, and WordPress in his roles, applying strategic insights into customer shopping trends for better assortment selections and gap identification. With a background in order management from Branders.com, he has honed negotiation skills and streamlined operational processes across various e-commerce domains.
Experience
Head of Ecommerce and Customer Retention
SOLA · 2023 — 2026Focused on driving sales performance for the e-commerce platform. Executed promotional campaigns and provided insights on customer shopping trends. Ensured superior customer service by resolving issues and comments promptly. Collaborated with demand planning and warehousing teams for effective order fulfillment. Analyzed and reported on sales metrics, including weekly/monthly department sales and new product performance.ECommerce Manager
ASUS Philippines · 2019 — 2023Evaluated online store design and discussed improvement plans. Created promotional offers and ensured precise uploading. Analyzed internal data and web analytics. Reviewed sales data and stock levels. Developed pricing strategies for the online store, overseeing official store operations on Shopee and Lazada.ECommerce Supervisor- Operation
Robinsons Retail Holdings · 2016 — 2019Managed order processes and payment reconciliations for Lazada and Shopee. Conducted inventory and pricing management. Engaged in financial planning and budgeting for the platforms. Filed claims and monitored payments for marketplaces. Oversaw all online activities and developed affiliate marketing programs while providing analytic reports on online sales.Order Management Head
Branders.com · 2008 — 2016Negotiated and administered contracts with suppliers and vendors. Organized payments for duty and freight charges. Verified purchase requisitions and contrasted received items against orders, resolving discrepancies with suppliers. Managed the order process for ASI vendors and monitored email requests to ensure timely completions. Collaborated with Data & Compliance teams to address order processing errors.Reservation Specialist
People Support Philippines · 2006 — 2008Arranged reservations and routing for passengers across corporate and leisure platforms, including hotels, flights, and car rentals. Completed training in Travelport GDS (Galileo, Shares, Apollo, Delta).
Skills & Expertise
Education
- Bachelor of Science in NursingIloilo Doctors College · — — 2005