JORALD A.
Senior Executive & Administrative Virtual Assistant
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Jorald D. is an experienced Executive & Administrative Virtual Assistant with over seven years supporting business operations in corporate and government sectors across the Philippines. At Palawan Group of Companies, he specialized in executive calendar management, high-volume inbox optimization, and operational and financial reporting, providing essential support for branch efficiency and compliance. Jorald also managed invoice processing, expense tracking, and assisted with bank reconciliation, ensuring precise financial coordination. Earlier, at the Municipal Government in Makilala, he processed official documents, maintained structured records, and coordinated daily office administration. Certified through executive virtual assistant and QuickBooks Online masterclasses, Jorald is proficient in tools like QuickBooks Online, HubSpot CRM, and Google Workspace, consistently enabling workflow and process optimization for fast-paced business environments.
Experience
Administrative & Executive Support Specialist
Palawan Group of Companies · 2018 — 2025Oversaw management of calendars, meeting schedules, training sessions, and promotional activities while streamlining high-volume email interactions for effective daily branch operations. Generated weekly and monthly operational and financial reports, processed invoices, monitored expenses, and supported bank reconciliation to ensure precise financial records and aid leadership in decision-making. Organized both digital and physical filing systems, conducted accurate data entry, and updated internal databases to maintain compliance and enhance workflow efficiency.Administrative Support Staff
Municipal Government · 2017 — PresentHandled the processing and organization of official documents according to government documentation standards and procedures. Accurately encoded and verified data entries with meticulous attention to detail. Aided in report preparation while maintaining structured records management systems. Coordinated various administrative tasks to facilitate seamless daily office operations.Call Center Agent
Digos City · 2017 — PresentExecuted high-volume outbound interviews while adhering to established call protocols and quality standards. Recorded call outcomes with accuracy and promptly updated internal databases. Employed active listening and problem-resolution abilities to ensure professional and efficient customer interactions.
Skills & Expertise
Education
- Bachelor of Science in ManagementUniversity of Southern Mindanao
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