Jorge T.
Junior Content Strategist
Open to offersNew to PlatformAbout
Jorge T. is an experienced Content Strategist with a background spanning digital marketing, e-commerce, and administrative support. At FatBear Agency, he developed and executed content strategies for client brands, planned multi-platform content calendars, and optimized content using audience insights and analytics. Jorge collaborated across internal teams to ensure brand voice consistency and utilized Canva and Adobe Premiere Pro for graphic and video asset creation. As a Virtual Assistant at Alphoric, he delivered professional chat and email support, high-volume data entry, and process documentation to maintain organizational efficiency. As a clothing brand founder, he managed customer service operations, order processing, and business administration in the online retail sector. Jorge holds a Bachelor of Science in Tourism Management from the University of Santo Tomas in Manila.
Experience
Content Strategist
FatBear Agency · 2025 — 2026Develop and execute content strategies that align with client brand goals, audience insights, and campaign objectives. Plan content calendars across various platforms to ensure timely and relevant delivery. Create, edit, and optimize written and visual content for websites, social media, and marketing efforts. Conduct research on audience and competitors to shape messaging, tone, and positioning. Utilize engagement insights and platform analytics to enhance content performance. Collaborate with internal teams to ensure content is in line with overall marketing strategies and support client accounts through revisions and ongoing content needs. Maintain brand voice consistency across published materials while designing simple graphics and marketing assets using Canva and editing short-form video content with basic edits in Adobe Premiere Pro.General Virtual Assistant
Alphoric · 2025 — 2025Provided chat and email support, addressing customer inquiries with professionalism and accuracy. Managed inbox, organizing, filtering, and scheduling follow-ups. Assisted with daily administrative tasks to ensure smooth business operations. Conducted high-volume data entry across spreadsheets and internal systems accurately. Performed online research for contacts, websites, and location-specific data, while maintaining updated databases. Followed standardized workflows for process consistency and accuracy, and assisted with documentation and reporting to improve efficiency.Customer Service & Client Relations
Self-Employed · 2022 — 2025Managed comprehensive customer service operations for an online clothing brand, providing prompt support through chat and social media. Addressed customer inquiries, order concerns, and complaints with an emphasis on satisfaction and brand loyalty. Maintained clear and consistent communication across all customer interactions. Processed orders, tracked shipments, and coordinated with suppliers for timely delivery while overseeing after-sales support, including returns and refunds. Managed product listings, pricing, and promotions as part of daily operations, applying problem-solving skills during peak sales periods to build customer relationships through reliable service.
Skills & Expertise
Education
- Bachelor of Science in Tourism ManagementUniversity of Santo Tomas · 2021 — 2025
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