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Jos M. — Mid-Level Regional IT Team Lead from Ecuador

Jos M.

Mid-Level Regional IT Team Lead

Ecuador 6+ years
Open to offersNew to Platform
Languages
SpanishEnglish
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About

Jose M. is a seasoned Computer Systems Engineer and Master in Business Administration, currently leading a regional IT department. His expertise lies in directing technical teams to ensure smooth technology operations, robust infrastructure, and quick incident resolution. With a strong background in data analytics and IT auditing, he excels in executing efficient, data-driven solutions to optimize processes and drive digital transformation. Since April 2018, he has served as the IT Team Lead/Audit at the Contraloría General del Estado in Guayaquil, focusing on IT operations, helpdesk services, and cybersecurity controls. Previously, he developed enterprise financial systems at Banco Central del Ecuador. Between 2012 and 2013, he led the Information and Communication Technology Unit at the Ministry of Education, overseeing ICT planning and implementation. His educational background includes a MBA with a focus on Telecommunications and a degree in Computer Systems Engineering, complemented by technical certifications in Power BI, SQL, and Excel.

Experience

  • IT Team Lead/Audit

    Contraloría General del Estado · 2018 — Present
    Oversee regional IT operations and helpdesk services while ensuring quick incident response and system availability. Offer specialized technical support for IT audits, assessing network infrastructure, cybersecurity controls, and regulatory compliance to ensure technology operations meet organizational standards.

  • IT Development Specialist

    Banco Central del Ecuador · 2013 — 2018
    Created, maintained, and enhanced enterprise financial and audit systems utilizing PowerBuilder and Sybase databases. Generated functional specifications, data models, and technical documentation ahead of production rollouts. Provided detailed user training and technical support to facilitate smooth system implementation across departments.

  • University Professor

    Universidad de Guayaquil · 2014 — 2015
    Taught the Educational Computing course, delivering in-person weekend sessions focused on the pedagogical application of digital technologies.

  • Head of Information and Communication Technology Unit

    Ministry of Education · 2012 — 2013
    Directed teams in the strategic management of ICT, encompassing policy formulation, budget planning, resource distribution, and ongoing training initiatives. Managed and supervised servers, databases, networks, and applications to guarantee the availability, security, and efficiency of the technological infrastructure.

Skills & Expertise

Product DesignIT Project ManagerExcelBookkeepingDatabase Administration

Education

  • Master in Business Administration with a focus on Telecommunications
    Universidad de Guayaquil · — — 2015
  • Diploma in Telecommunications
    Universidad de Guadalajara – Mexico · — — 2012
  • Computer Systems Engineer
    Universidad Católica Santiago de Guayaquil · — — 2008

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