Jose M.
Senior Telemarketing Specialist
Open to offersNew to PlatformAbout
Jose Mari R. is a seasoned Sales and Marketing Expert with 25 years of experience, adept at actual selling, telemarketing, and real estate acquisition. Based in Bacolod City, he has developed a wide-ranging skill set with extensive experience in inbound and outbound sales, telephone prospecting, and lead generation. His career includes pivotal roles such as Sales Representative at Lux Marketing, Surveyor for Bacolod Housing Authority, and leadership roles in multiple call centers. He has honed his abilities as a Call Center Agent, Telesales Team Leader, and Quality Assurance Supervisor at Focus Pacific Inc., managing teams to achieve sales quotas. As a virtual professional, he provides expert services to diverse industries, including Real Estate, Mortgage, and IT sectors, specializing in project management and business development. His commitment lies in helping businesses achieve success by offering comprehensive virtual assistant services and business consultancy online.
Experience
Inside Sales Agent
Avatar · 2009 — 2010Piloted campaigns, engaged in inbound sales calls, created sales opportunities, and managed sales closures.Home Based, Virtual Assistant
Online · 2010 — PresentOperated as a virtual assistant, delivering expertise across various industries such as real estate, mortgage, website development, SEO, social media, and education. Specialized in telemarketing, telesales, inbound and outbound sales, cold calling, lead generation, project management, and team supervision.Customer Service Representative
Teletech · 2008 — 2009Managed inbound calls, ensuring excellent customer service, resolving customer issues, verifying accounts, and transferring calls to other tiers.Telemarketer, Telesales, Sales Trainer
CallOut Solutions · 2007 — 2008Conducted outbound and inbound sales calls, engaged in telephone prospecting, and managed campaigns. Trained agents to ensure quality and effective sales calls while preparing daily reports and providing coaching.Telemarketer, Telesales, Campaign Manager
Hitrate Solutions · 2008 — 2008Developed new sales campaigns and conducted both inbound and outbound sales calls, focusing on lead generation and hard selling.Call Center Agent, Telesales, Team Leader/Supervisor, Quality Assurance
Focus Direct · 2006 — 2007Handled both inbound and outbound sales calls while providing customer service and technical support. Engaged in telephone prospecting, appointment setting, and closing sales calls. Supervised and trained agents, ensured quality through call monitoring, calibrated agents, piloted campaigns, and prepared daily reports.Customer Service Representative
Teleperformance · 2005 — 2006Handled inbound calls for Expedia's account, ensured excellent customer service, resolved issues and concerns, managed telephone inquiries, and provided technical support.Call Center Agent, Telesales, Team Leader/Supervisor, Quality Assurance
Focus Pacific Inc. · 2003 — 2005Managed inbound and outbound sales calls, provided customer service, delivered technical support, and conducted telephone prospecting. Set appointments and closed sales calls, supervised agents to meet sales quotas, trained personnel, monitored calls for quality, calibrated agents, piloted campaigns, and generated daily reports.Surveyor, Admin Assistant
Bacolod Housing Authority · 2002 — 2003Performed surveying of relocation sites and provided office assistance and messenger services.Garbage Collector
General Services Department · 2003 — 2003Conducted daily garbage collection around the city, managed waste segregation, and facilitated waste disposal.Sales Rep
Lux Marketing · 2001 — 2002Executed door-to-door selling, conducted free demonstrations, handled booking, and closed sales.
Skills & Expertise
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